There are several reasons why Decca Janitorial Services has stood the test of time and is considered one of the best commercial cleaning companies in Ontario.
- Per month site calls or visits by a Decca Janitorial Services representative to address any issues and concerns.
- In the rare instance of any rising concerns, they are addressed immediately and without delay.
- Staff trained initially by experienced personnel.
- Regular visits by a supervisor with an evaluation report provided for the client.
- Staff routinely patrolled to eliminate cleaning concerns before they get noticed.
- Custom housekeeping reports provided.
- Responding to last-minute requests.
- Our unprecedented service guarantee, unique to the industry.
It is our intention to ensure your involvement with Decca Janitorial Services is as easy as possible by providing services that enable you to invoice one cleaning company. This eliminates the hassle of you having to deal with several different individuals.
Our priority is to provide a service of superior quality and consistency at a reasonable rate. In order to achieve this goal, our cleaning company field a team of well trained and knowledgeable professionals. This commitment is carried out through extensive training. New staff work with experienced staff and we invest a considerable amount of time to ensure they know exactly what they are supposed to do. All new staff are monitored consistently until we feel comfortable with their performance. They are then rated on a regular basis.
For your protection, we are bonded and carry $5,000,000 in public liability insurance. In addition, all staff are insured against personal injury.
We know that communication is the key to consistent quality and keeping our clients satisfied
Unlike many janitorial companies in the Toronto that seem to operate under the motto “No news is good news”, we preclude our clients’ concerns by routinely calling them before they call us. In addition, we send out client surveys and issue housekeeping reports.
When the rare concern does occur, you can rest assured it will be addressed immediately, usually with a visit from our representative.