6 Tips to Choose the Best Janitorial Service Near You

Wondering how to choose the best janitorial service in the GTA? 6 tips to help you find the commercial cleaning service for your business.

The cleanliness of your business has a big impact on the image you project. Anyone who comes in your front doors will make a pretty quick judgement – good or bad. If they see dirty windows, dust on surfaces, or dirty floors, you’re off to a bad start. It will make them question not only your professionalism but in the wake of a global pandemic, the health and safety of your facilities. And they may not return, let alone give you their business.

Additionally, clean and safe facilities help your staff feel more secure and content, like you prioritize their comfort and experience at work, helping to keep your business running smoothly and minimize employee turnover.

Smartly, to ensure putting the best foot forward, many business owners and managers outsource the cleaning to the best janitorial service possible rather than burden their staff with the responsibility of cleaning or incurring the costs of a dedicated cleaning team in-house.

But, how to choose the best janitorial service for your business? How to find a commercial cleaning service in the GTA that is reliable, responsible, and effective? You want to know that your cleaning needs are a priority for any company you hire. Here are six tips to help you make the right decision:

1. Identify the cleaning needs of your business or facilities

There is a range of professional janitorial services out there, specializing in residential cleaning, commercial or both. Before you start your search for the best janitorial service for you, know what you require from the service.

Is your business in a commercial facility or do you run your business out of a converted residence? Do you have carpets and upholstery, hardwood floors or concrete?

A restaurant or health services facility will have different cleaning needs than offices tucked into an old house or a suite of offices in a highrise. A business that serves food or produces biohazardous waste will clearly require very specific cleaning protocols compared to a team doing deskwork for eight hours a day. The cleaning tools and substances will vary as will the methodologies.

Do you prioritize environmentally friendly philosophies in your operations? Chances are that will translate to the cleaning company you choose and if they offer eco-friendly services.

2. The best janitorial service will prioritize experience

It may seem obvious, but often cost trumps experience when businesses make decisions about their cleaning. Unfortunately, it can cause increased costs in the long run – taking too long to do the job or damaging surfaces, for example. You need the job done well – the first time around. And without causing potentially costly damage.

Find out how long the cleaning service has been in business and what kind of training they provide their employees. Call them and inquire into their certifications and licences to verify. Inquire about other clients, their most challenging jobs and how they keep their teams up to date in training regarding specifics such as protocols, equipment, and supplies.

If you want to ensure you’re getting the best janitorial service in the GTA, you need to know they’ve been around a while. For instance, Decca Janitorial Services has been in business for over 45 years, has never fielded a complaint and boasts an A+ rating on the BBB!

3. Word of mouth and online reviews

One of the best ways to whittle down your choices is to explore what service people or businesses you trust are using. The next is to search online reviews. When you get a first-hand recommendation, it helps to minimize the anxiety and stress about choosing the right company. You’ll also be able to gain insights into the quality of service and what it costs.

Be sure to search customer reviews online. Google reviews, for instance, are a great first step to learning more about a potential janitorial service. Online reviews offer you a much better idea of a business’ quality, abilities, service, and rates. Just be sure to confirm that they’re the reviews of legitimate customers and not planted by the company’s employees. Be sure to also take a look at the janitorial service’s website. There may be additional reviews and testimonials to confirm their quality.

Recommendations and online reviews help you narrow down the list of best cleaning companies to consider, saving you time, effort, and ultimately money.

4. Confirm safety training and insurance

Part of a cleaning service’s professionalism, in addition to their expertise and licensing, is that they have insurance and provide safety training to their teams. An insured cleaning crew ensures that both the janitorial service and your business have protection in the event of an accident. It may be a question you have to ask as that information might not be evident on their website or in their marketing literature.

For your protection, Decca Janitorial Services is bonded and carries $5,000,000 in public liability insurance. Additionally, all of our staff are insured against personal injury.

Using cleaning tools, substances, and equipment can be dangerous. It requires specialized competence and knowledge, so the appropriate training is critical.

5. Inquire into background checks

Given that many businesses require an advanced level of security, an important factor when choosing a cleaning service is how they hire and screen their employees. Do they perform background and police checks on new hires? Owners and managers need to know that the cleaning service they work with contributes to their feelings of safety and security not compromises it.

To provide a level of reliability, security and trust, Decca Janitorial has met the rigorous standards to achieve Government Reliability Status.

Our teams often require access to the protected information and assets of our clients. It is of utmost importance to us that we have fulfilled the necessary requirements to offer peace of mind to our clients. They know that every one of our employees is not only properly trained, but fully screened.

Government Reliability Status requires thorough verification of our employee’s backgrounds, including residence history, verifying professional qualifications (ie.  trade certification or accreditation) and history, assessments of performance reliability and personal character, criminal background check, and a variety of other factors.

It is a process that takes time and significant man-hours. Thus, it’s often prohibitive for most of our competitors to pursue. This extra level of safety helps us offer the very best in service, security, and protection for our clients – a small price to pay!

6. Seek more than one quote to find the best janitorial service

We know how difficult choosing a janitorial service is and we understand how important it is to explore your options to find the best service for your business. Be sure to compare those final candidates to find the best fit for your needs – both for quality and cost.

However, always keep in mind that the cost is but a single factor in the decision. It doesn’t matter how much or little a service costs if you’re dissatisfied with the results.


Let us prove to you that we are the best janitorial service in Southern Ontario! Let us worry about the cleanliness of your facilities – you focus on your business! Get a FREE QUOTE NOW!